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Medical Operations
Efficient workflows. Engaged staff. Well cared for patients.

Our Practice Development team will help you ensure your processes are efficient and scalable and that your staff is engaged in continuous quality improvement efforts.  We focus on creating clear documentation and training material, as well as measurement scorecards so you can quickly identify opportunities for improvement as well as leading indicators of success.

Process Improvement/ Business Process Redesign

Our team will work with your organization to develop work flows that focus on efficiency and on-demand availability of information.  Each process focuses on the core of your business -high quality patient care – and clearly defines the role of each professional in your organization from front desk and financial personnel to nursing and laboratory personnel.

Staff training/ Change Management

Every interaction with a member of your office is an opportunity to distinguish your practice to patients, referring providers or members of the community. From the first call to schedule an appointment, to the successful care and/or discharge of the patient and all points in between, your personnel and procedures will impact patient satisfaction, and ultimately, impact your referrals.  Interactions with caring, dedicated staff will continue to build upon the success of your business.